Welcome to Grade One Mart, where your privacy is our priority. We always strive hard to protect your personal and filter out sensitive information which includes your race, religion; political opinion, ethnicity, etc. continue reading our privacy policy to learn more. The content of this privacy policy explains the collection, usage, and disclosure of your personal data. We have cited all the steps taken to safeguard your personal information in this document. By visiting this site directly or indirectly, you show your consent with the principles defined in this policy.

Who We Are

We are the team behind Grade One Mart and you can find our contact information on our website. We are genuinely concerned about our clients’ and visitors’ privacy.

Data Protection

Safety of your data is a matter of trust and, your privacy is our priority. We will need your name and some other piece of information for delivering the order at your doorstep. The information given by users is necessary for performing specific operations required for the proper functioning of our website and services.

We will hold on to your information as long as you are using our services and as long as it is required. You can browse our site without registering yourself but you won’t be able to place an order and use some essential features without proper registration. We won’t be able to identify you unless you create an account till then you can anonymously visit our online grocery store in Pakistan.

You would have to provide us with information that you are being asked for if you want to make any purchase. The provision of goods through our site isn’t possible at any cost without proper registration of your user account.

The collection, storage, and use of your data are essential for processing your orders and providing the service on time. The information we collect includes, but is not limited to your name, email, delivery address, telephone number, mobile number, payment details.

We will use your data for the administration of your account with us, for the verification of your account, transaction, and for managing the transactions as well as finances. Besides this, it will also help us in improving our website, customizing it for our users, for demographics, to send you updates i.e., information about our products, only when you signify that you have no objections to being contacted by us for such reasons. To attain your consent, we will contact you via email, along with the details of our services. If you do not wish to be contacted, we will comply with your wishes.

At times, we may share your information with third parties for the delivery of the goods ordered by you. We request you not to submit false or misleading information and also inform us about any change in contact number and address to keep us updated.

We will store your order details; you can access this information by simply logging in your user account through our website. This will allow you to track your order and update you regarding the status of the order, such as the completed orders, orders that are pending, orders being processed, and even those that are going to be shortly delivered to you. Not only this, but you can monitor your account details through your user account in case of refunds. We discourage sharing your user account data, i.e., your id or password, with any unapproved third-party for whatever reason. You are requested to keep such info confidential to avoid misuse of your account as well as of our website and services. We would not be held responsible for any unlawful act or fraudulent activity unless the misuse occurs as a result of our fault or negligence.

If you place an order with incomplete details or confusing instructions, then we will have to contact you immediately for clarification whether you are willing or not.

Under no circumstances shall we at Grade One Mart, sell, rent, or trade your personal data to any unauthorized third-party or services. The right to use your personal information will only be limited to our employees and our employees are severely dedicated to guarding your personal information.

However, we might collect some of the information automatically; this includes your IP, browser type and version, operating system, and platform. Besides this, we may also collect information about your visit, such as the duration of your stay, the pages you visit, the mode of visit, downloading errors, documents downloaded, your clicks, etc.

Cookies

You don’t need to accept the cookies for just visiting our site but those who want to register themselves on our site and place orders through it will have to accept the cookies under any circumstances. We use cookies to make sure that everyone who is using our site and services enjoys the best experience. In short, cookies help in keeping your account safe and secure. The cookie policy applies to all our products, services, and pages of this website.

What are Cookies?

These are minor files containing text that identify your computer and send this information to the server. Cookies address you as an unregistered user when you visit our website. They can help in detecting your internet address which allows you to enter the site without wasting much of your time. The primary purpose of sending cookies is to make the usage of our site more convenient for you and not for attaining your information. Users have the right to accept or restrict the use of cookies. In case you do not accept the cookies, it will directly restrict the use of some of the important features of our website by you. We assure you that using cookies will not lead to the disclosure of your private data; neither will it contain any viruses.

Security

We have taken every possible and appropriate measure to prevent unauthorized access, data theft, loss, or misuse of data. Your personal details are collected and stored in a secure server. However, you are solely responsible for the protection of your password as well as other account information. We remind you again to keep your account details confidential. We rely on various data protection tools, management software, and security protocols for the prevention of disclosure or misuse of information. Our website is one of the most secure and trusted websites.

Users’ Rights

Users have the right to access their personal data that is collected; they can correct any mistake or inaccuracy in the data that we have. You also have the right to restrict the use of your data for marketing purposes or statistical research or even to request the deletion of your personal information. We always strive hard to improve and update our website as well as services. For this reason, we gladly welcome and take into consideration the suggestions and feedback given by our clients to make our services more and more useful and convenient for our clients. All we want is to enhance the shopping on our site by providing quality goods. We keep on evolving our policies with time, for which we request users to go through our privacy policy occasionally as we might not inform our users about any modifications made. By using our website and services, you are indicating your consent to our policy. We sincerely thank our users for having faith in us and assure quality data protection.

Third-Party Links

You may find links to or from third-party services, from time to time. We would like to mention here that the websites to which these links will connect you, might have their own privacy policies, and we are not responsible for any activity or incident that takes place due to your usage of such sites. We advise users to please go through the privacy policies and terms of services of such websites before taking any step.

Children’s’ Privacy

We do not allow children below 18 to use the services of our online grocery store in Islamabad. We would immediately restrict any such account, where the user is underage. We will take strict action if any ineligible user uses our service. Grade One Mart is created to serve your needs. Now you don’t have to search for grocery store near me anymore, as we are have resolved this problem for you. If you have any queries or want to share your feedback with us, then please contact us at support@gradeonemart.pk

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